Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Oregon (WI); On-site; USD 50,288,000 - 76,077,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. When no manager is onsite, you lead staff, ensure opening/closing procedures, and maintain smooth store operations.

This full-time role requires a high school diploma or equivalent, a flexible schedule including early mornings, overnights, and weekends, plus strong merchandising, confidentiality and customer service skills.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Responsibilities

• Lead store staff in the absence of management and ensure smooth operations.
• Assist customers with questions, problems and complaints and promote customer service culture.
• Price merchandise, stock shelves and manage displays per planograms.
• Communicate effectively with store management and crews.

Skills

Deductive reasoning ability

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. When no manager is onsite, you lead staff, ensure opening/closing procedures, and maintain smooth store operations.

This full-time role requires a high school diploma or equivalent, a flexible schedule including early mornings, overnights, and weekends, plus strong merchandising, confidentiality and customer service skills.