Shift Supervisor: Lead Store Ops & Customer Service

CVS Health; Dedham (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health in Dedham, MA is hiring a Shift Supervisor to support the Store Management team, drive store execution, and build customer loyalty through service excellence.

You will lead staff in the absence of a manager, ensure opening/closing procedures, and troubleshoot issues while maintaining confidentiality and a positive shopping experience.

The role offers full-time hours, a 40-hour week, and a competitive pay range with benefits described.

Qualifications

• Deductive reasoning with analytical skills.
• Strong communication and supervision abilities.
• Flexible schedule including early morning, overnight, and weekend shifts.
• Proficiency with basic computer applications.

Responsibilities

• Support store management and supervise staff during shifts.
• Communicate effectively with management and crews.
• Assist customers with questions and resolve complaints.
• Price, stock and merchandise presentation; maintain displays.
• Ensure opening and closing procedures are completed.

Skills

Deductive reasoning

Advanced communication

Flexibility in schedule

Computer skills

Education

High School Diploma or equivalent

Job description

CVS Health in Dedham, MA is hiring a Shift Supervisor to support the Store Management team, drive store execution, and build customer loyalty through service excellence.

You will lead staff in the absence of a manager, ensure opening/closing procedures, and troubleshoot issues while maintaining confidentiality and a positive shopping experience.

The role offers full-time hours, a 40-hour week, and a competitive pay range with benefits described.