Store Shift Supervisor - Lead Ops & Customer Care (Flexible Hours)

CVS Health; Watertown (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Watertown, MA is seeking a full-time Shift Supervisor to support the Store Management team by driving store execution and customer service excellence.

You will lead staff in the absence of a manager, oversee opening/closing procedures, and help ensure a safe, clean, and well-merchandised store that delivers a great CVS experience. This role requires flexibility, strong communication, and prior supervisory experience; offers comprehensive benefits and growth opportunities.

Qualifications

• Required qualifications: deductive reasoning, analytical skills and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule including early morning, overnight and weekend shifts.

Responsibilities

• Support store management in driving store execution and performance.
• Lead the store staff in absence of the manager and complete opening/closing procedures.
• Supervise the crew by assigning, directing and following up on activities.
• Communicate effectively with management and crews.
• Assist customers with questions, problems and complaints and promote CVS customer service.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Overtime readiness

Retail supervisory experience

Education

High School Diploma

Job description

CVS Health in Watertown, MA is seeking a full-time Shift Supervisor to support the Store Management team by driving store execution and customer service excellence.

You will lead staff in the absence of a manager, oversee opening/closing procedures, and help ensure a safe, clean, and well-merchandised store that delivers a great CVS experience. This role requires flexibility, strong communication, and prior supervisory experience; offers comprehensive benefits and growth opportunities.