Shift Supervisor — Lead Store Ops & Customer Service

CVS Health; Webster (MA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health in Webster, MA is seeking a Shift Supervisor to support the Store Management team and lead store staff when a manager is not onsite. You will ensure smooth operations and oversee opening and closing procedures to maintain store performance.

Responsibilities include supervising crew, assisting customers, promoting CVS customer service culture, handling complaints, pricing merchandise, stocking shelves and maintaining displays per plan. Flexible schedule required, 40 hours weekly.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Flexible schedule including some early morning, overnight and weekend shifts.

Responsibilities

• Supervise store crew and coordinate with management to ensure smooth operations.
• Assist customers, address questions and complaints while upholding policy.
• Price merchandise, stock shelves, and manage displays per weekly/seasonal plans.

Skills

Deductive reasoning

Analytical skills

Supervision skills

Advanced communication

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Webster, MA is seeking a Shift Supervisor to support the Store Management team and lead store staff when a manager is not onsite. You will ensure smooth operations and oversee opening and closing procedures to maintain store performance.

Responsibilities include supervising crew, assisting customers, promoting CVS customer service culture, handling complaints, pricing merchandise, stocking shelves and maintaining displays per plan. Flexible schedule required, 40 hours weekly.