Shift Leader: Customer Care & Store Ops

Hispanic Alliance for Career Enhancement; Randolph (MA); On-site; USD 23,419 - 35,817; Part time

Job summary

CVS Health is seeking a Shift Supervisor in Massachusetts to support store management, drive store execution and customer loyalty with a focus on service excellence. When managers are absent, the Shift Supervisor leads staff and ensures opening/closing procedures are completed.

The role requires deductive reasoning, strong communication and supervisory abilities, plus flexibility for early mornings, overnights and weekends. Part-time hours and a pay range reflect store needs.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts, with possible overtime.

Responsibilities

• Supervise the store crew and coordinate activities.
• Assist customers and resolve issues while maintaining CVS service standards.
• Price, stock, and reset merchandise per weekly and promotional plans.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School diploma

Job description

CVS Health is seeking a Shift Supervisor in Massachusetts to support store management, drive store execution and customer loyalty with a focus on service excellence. When managers are absent, the Shift Supervisor leads staff and ensures opening/closing procedures are completed.

The role requires deductive reasoning, strong communication and supervisory abilities, plus flexibility for early mornings, overnights and weekends. Part-time hours and a pay range reflect store needs.