Shift Supervisor - Lead Store Ops & Customer Service

CVS Health; Arnold (MD); On-site; USD 23,419 - 35,817; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health in Arnold, MD is seeking a full-time Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. When managers are not onsite, you will lead the store staff, ensure opening/closing duties are completed, and help maintain a safe, clean shopping environment.

You will supervise daily tasks, assist customers, price merchandise, stock shelves, and uphold CVS customer service standards while responding to urgent issues and coordinating

Qualifications

• Deductive reasoning, analytical skills, and computer skills required.
• Advanced communication and supervision skills required.
• Flexible schedule including early morning, overnight and weekend shifts; ability to work overtime as needed; respond to urgent store issues.

Responsibilities

• Lead the store crew by assigning, directing, and following up on activities.
• Assist customers with questions and resolve issues to promote a positive CVS experience.
• Price merchandise, stock shelves, and manage weekly promotional displays and inventory.
• Ensure opening and closing procedures are completed and store operations run smoothly.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Overtime availability

Urgent issue response

Education

High School diploma or equivalent

Job description

CVS Health in Arnold, MD is seeking a full-time Shift Supervisor to support the Store Management team in driving store execution and customer service excellence. When managers are not onsite, you will lead the store staff, ensure opening/closing duties are completed, and help maintain a safe, clean shopping environment.

You will supervise daily tasks, assist customers, price merchandise, stock shelves, and uphold CVS customer service standards while responding to urgent issues and coordinating