Shift Supervisor — Lead Store Ops & Customer Care

CVS Health; Perry Hall (MD); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Perry Hall, MD is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence, ensuring daily operations run smoothly. In the absence of a manager or Operations Supervisor, you lead the store staff, oversee opening and closing procedures, maintain confidentiality, and help build loyalty to CVS/pharmacy through helpful service.

This full-time role offers benefits including medical, dental, and vision, paid time off,

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule including mornings, overnights, weekends.

Responsibilities

• Support store management in driving execution and performance.
• Supervise staff by directing and following up on activities.
• Communicate effectively with management and crews.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture and greet/help customers.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves and manage displays.
• Reset departments following planograms (POGs).

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health in Perry Hall, MD is seeking a Shift Supervisor to support the Store Management team in driving store execution and customer service excellence, ensuring daily operations run smoothly. In the absence of a manager or Operations Supervisor, you lead the store staff, oversee opening and closing procedures, maintain confidentiality, and help build loyalty to CVS/pharmacy through helpful service.

This full-time role offers benefits including medical, dental, and vision, paid time off,