Shift Supervisor - Lead Store Ops & Customer Experience

CVS Health; Fairfield (CT); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Employee discounts

Job summary

CVS Health in Connecticut is seeking a Shift Supervisor to support store management, drive store execution and build customer loyalty through exceptional service. When managers are not onsite, you lead the team and ensure opening and closing procedures are completed to standard.

This role emphasizes teamwork, communication, and maintaining merchandising, safety, and patient privacy, with a 40-hour week and competitive benefits.

Qualifications

• Deductive reasoning and analytical thinking are required.
• Strong communication and supervisory abilities are expected.
• Flexibility to work early mornings, overnights and weekends.

Responsibilities

• Lead store staff when no manager is on site and ensure smooth operations.
• Collaborate with store management and crews to drive execution.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture and greet customers.
• Maintain customer confidentiality and high service standards.
• Price merchandise, stock shelves and maintain displays.
• Execute weekly/promotional inventories and resets.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible scheduling

Education

High School Diploma Or Equivalent

Job description

CVS Health in Connecticut is seeking a Shift Supervisor to support store management, drive store execution and build customer loyalty through exceptional service. When managers are not onsite, you lead the team and ensure opening and closing procedures are completed to standard.

This role emphasizes teamwork, communication, and maintaining merchandising, safety, and patient privacy, with a 40-hour week and competitive benefits.