Shift Supervisor - Customer Experience & Store Ops

CVS Health; Hamden (CT); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor in the United States (CT area) to lead store staff when managers are unavailable and ensure smooth store operations. You will drive customer service excellence, manage opening/closing procedures, and support merchandising and safety standards.

The role requires a high school diploma or equivalent, strong communication skills, and the ability to work a flexible schedule including early mornings, overnights and weekends.

Qualifications

• Deductive reasoning and analytical skills required.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early mornings, overnights and weekends.

Responsibilities

• Lead the store staff and execute opening/closing procedures when managers are not onsite.
• Assist customers and promote CVS customer service culture; handle questions and complaints.
• Price merchandise, stock shelves, and execute displays and weekly promos.
• Maintain customer/patient confidentiality and ensure privacy.
• Communicate effectively with store management and crews to coordinate tasks.

Skills

Deductive reasoning and analytics

Advanced communication and supervision

Flexible schedule adaptability

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor in the United States (CT area) to lead store staff when managers are unavailable and ensure smooth store operations. You will drive customer service excellence, manage opening/closing procedures, and support merchandising and safety standards.

The role requires a high school diploma or equivalent, strong communication skills, and the ability to work a flexible schedule including early mornings, overnights and weekends.