Shift Supervisor — Lead Store Ops & Customer Experience

CVS Health; New Britain (CT); On-site; USD 54,271,000 - 80,059,000; Full time

Job summary

CVS Health in New Britain, CT is seeking a Shift Supervisor to support the Store Management team, drive store execution and build consumer loyalty through excellent customer service. When managers are offsite, you lead staff, ensure smooth operations, and complete opening and closing procedures.

You will use deductive reasoning, analytical and computer skills, plus strong communication and supervision abilities. A flexible schedule including mornings, overnights and weekends is required.

Qualifications

• Deductive reasoning, analytical and computer skills.
• Strong communication and supervision abilities.
• Flexibility to work early mornings, overnights and weekends.

Responsibilities

• Lead store staff and coordinate daily operations.
• Deliver excellent customer service and resolve issues.
• Manage merchandising, pricing and shelf presentation.
• Ensure opening and closing procedures are completed.
• Maintain customer and employee confidentiality and safety.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health in New Britain, CT is seeking a Shift Supervisor to support the Store Management team, drive store execution and build consumer loyalty through excellent customer service. When managers are offsite, you lead staff, ensure smooth operations, and complete opening and closing procedures.

You will use deductive reasoning, analytical and computer skills, plus strong communication and supervision abilities. A flexible schedule including mornings, overnights and weekends is required.