Shift Supervisor: Lead Store Ops & Customer Experience

CVS Health; Mesa (AZ); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in the United States is hiring a Shift Supervisor to support the Store Management team by driving store execution and customer service excellence. You will lead staff when management is unavailable, ensuring opening and closing procedures are completed accurately and on time.

The role focuses on supervising crews, handling customer questions and complaints, merchandising, and maintaining confidentiality while upholding CVS policies and safety standards.

Qualifications

• Must have deductive reasoning ability and analytical skills.
• Strong communication and supervision abilities are required.
• Able to work a flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store staff in absence of manager to ensure smooth operations.
• Supervise crew by directing and following up on activities.
• Communicate effectively with management and crews.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision skills

Education

High School Diploma or equivalent

Job description

CVS Health in the United States is hiring a Shift Supervisor to support the Store Management team by driving store execution and customer service excellence. You will lead staff when management is unavailable, ensuring opening and closing procedures are completed accurately and on time.

The role focuses on supervising crews, handling customer questions and complaints, merchandising, and maintaining confidentiality while upholding CVS policies and safety standards.