Shift Supervisor - Lead Store Ops & Customer Experience

CVS Health; Easton (Northampton County); On-site; USD 23,419 - 33,062; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance, ensuring smooth operations and completing opening and closing procedures. You will lead the staff when managers are not onsite and focus on delivering excellent customer service.

The role emphasizes supervision, communication with management, and maintaining a positive shopping experience for customers. Full-time, with a competitive benefits package.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Management: supervise and coordinate store staff; communicate with management and crews.
• Customer Service: assist customers, uphold CVS customer service culture, maintain confidentiality.
• Merchandise/Presentation: price merchandise, stock shelves, execute displays and inventory, maintain off-shelf merchandise, reset departments per POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance, ensuring smooth operations and completing opening and closing procedures. You will lead the staff when managers are not onsite and focus on delivering excellent customer service.

The role emphasizes supervision, communication with management, and maintaining a positive shopping experience for customers. Full-time, with a competitive benefits package.