Shift Supervisor: Lead Customer Experience & Store Ops

CVS Health; Wesley Chapel (FL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance with a focus on customer service. When no manager is onsite, the Shift Supervisor leads staff and ensures opening and closing procedures are completed.

The role requires strong communication, supervision, and problem solving, with flexible scheduling and a 40-hour week. Competitive benefits apply to this full-time position.

Qualifications

• Must have deductive reasoning and analytical thinking.
• Strong communication and supervision abilities are required.
• Flexibility to work early mornings, overnights and weekends as needed.

Responsibilities

• Lead store staff when no manager is on site and ensure smooth operations.
• Supervise daily activities and coordinate with store management and crews.
• Assist customers and resolve issues following company policy to ensure a positive experience.
• Price merchandise, stock shelves and manage weekly, promotional and seasonal displays.
• Maintain confidentiality and adhere to safety and quality standards.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Education

High school diploma

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance with a focus on customer service. When no manager is onsite, the Shift Supervisor leads staff and ensures opening and closing procedures are completed.

The role requires strong communication, supervision, and problem solving, with flexible scheduling and a 40-hour week. Competitive benefits apply to this full-time position.