Shift Leader: Elevate Customer Experience, 4-Day Week Eligible

Wawa, Inc.; Dallas (Luzerne County); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Education assistance

Job summary

Wawa, Inc. is seeking a Team Supervisor to lead on-site shift execution, ensuring smooth customer experiences and timely order fulfillment. You will direct Associates, uphold safety and store policies, and drive daily performance during your shift.

The role requires strong communication, problem-solving, and the ability to motivate teams in a fast-paced retail environment. Competitive hourly pay and benefits are offered.

Qualifications

• High School Diploma or GED required.
• 18+ years old with reliable transportation.
• Flexible availability including weekends and holidays.
• Supervisory experience in retail, food service, or fuel industries is a plus.
• Ability to communicate effectively, solve problems, and build relationships.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Coordinate between Associates, customers, and orders to deliver food and beverage service.
• Provide direction, feedback, and recognition to Associates to drive productivity and performance.
• Enforce safety, store policies, and crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling.

Skills

Communication

Problem solving

Customer service

Education

High School Diploma or GED

Job description

Wawa, Inc. is seeking a Team Supervisor to lead on-site shift execution, ensuring smooth customer experiences and timely order fulfillment. You will direct Associates, uphold safety and store policies, and drive daily performance during your shift.

The role requires strong communication, problem-solving, and the ability to motivate teams in a fast-paced retail environment. Competitive hourly pay and benefits are offered.