Shift Supervisor - Lead Service & Operations Excellence

Applegreen Travel Plazas; Commerce City (CO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead on-shift team members and ensure exceptional customer service at our travel plazas. You will train new hires, manage cash handling, and uphold brand and food safety standards across operations.

The role requires standing for long periods, flexible scheduling including days/nights/weekends/holidays, and a commitment to safety and customer satisfaction. Local candidates encouraged to apply.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging with travelers and resolving complaints.
• Complete opening, daily and closing procedures/checklists per company policies.
• Operate POS system, process payments, and follow cash handling procedures.
• Ensure proper food handling, labeling, dating, stocking, and temperature checks.
• Perform kitchen tasks including prep, thawing, cooking, packaging, and cleaning.
• Stock and sanitize workstation and equipment.
• Cross-sell and up-sell products and maintain product knowledge.
• Assist in training new team members and uphold brand standards.

Skills

Cash handling

Customer service

Leadership

POS system

Tools

POS system

Job description

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead on-shift team members and ensure exceptional customer service at our travel plazas. You will train new hires, manage cash handling, and uphold brand and food safety standards across operations.

The role requires standing for long periods, flexible scheduling including days/nights/weekends/holidays, and a commitment to safety and customer satisfaction. Local candidates encouraged to apply.