Shift Supervisor: Lead Restaurant Operations & Growth

Red Robin; Town of Henrietta (NY); On-site; USD 2,431,000 - 2,932,000; Full time

Benefits offered by this job

Flexible schedules

Food discounts

Referral bonuses

Growth opportunities

Health insurance

Job summary

Red Robin is seeking a Shift Supervisor to lead daily restaurant operations during mid- and closing shifts. You will supervise staff, ensure guest satisfaction, maintain cleanliness and quality, and support management with profit goals.

Ideal candidates bring leadership, strong communication, reliable schedule availability, and the ability to train peers. Opportunity to grow within a dynamic team and brand.

Qualifications

• Must be at least 21 years old.
• 1+ year of full-service restaurant experience preferred.
• Maintain high standards of cleanliness, sanitation, food quality and guest satisfaction.
• Supervise peers with business maturity and leadership.
• Open/close shifts and cover weekends/holidays.
• Basic business math and accounting skills plus analytical skills.

Responsibilities

• Manage day-to-day restaurant operations during mid- and closing shifts.
• Serve as ambassador of Red Robin brand equity to guests and staff.
• Lead, motivate and train team members to uphold quality and service standards.
• Cross-train for other hourly roles as needed and scheduled by restaurant.

Skills

Leadership

Communication

Guest service

Analytical skills

Time management

Flexibility

Dependable

Team motivation

Education

High school diploma

Some college

Tools

Serv Safe Certification

Job description

Red Robin is seeking a Shift Supervisor to lead daily restaurant operations during mid- and closing shifts. You will supervise staff, ensure guest satisfaction, maintain cleanliness and quality, and support management with profit goals.

Ideal candidates bring leadership, strong communication, reliable schedule availability, and the ability to train peers. Opportunity to grow within a dynamic team and brand.