Shift Supervisor: Lead Operations & Guest Experience

redrobin; Hartford (CT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Flexible schedules

50% discount on Red Robin food

25% for your family

Referral bonuses

Growth opportunities

Job summary

Red Robin is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts, under the guidance of exempt management. You will help uphold brand standards, ensure guest satisfaction, and support team development in a fast-paced environment.

The role offers opportunities for leadership growth, on-the-job training, and a path to higher responsibilities within a high-volume, full-service restaurant known for a playful yet professional culture.

Qualifications

• Must be at least 21 years old.
• 1 year full service restaurant experience preferred.
• Maintain high standards in cleanliness, sanitation, food quality and guest satisfaction.
• Supervise peers with business maturity.
• Ability to supervise and mentor teammates.

Responsibilities

• Manage day-to-day restaurant operations during mid and closing shifts.
• Serve as ambassador of company standards to guests and staff.
• Ensure product quality and restaurant cleanliness.
• Drive profits and optimize guest experience.
• Provide on-the-job training for leadership tasks.

Skills

Leadership

Communication

Conflict resolution

Analytical thinking

Math skills

Self-motivated

Dependable

Education

High school diploma or equivalent

Some college preferred

Tools

Serv Safe Certified

Basic PC literacy

Job description

Red Robin is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts, under the guidance of exempt management. You will help uphold brand standards, ensure guest satisfaction, and support team development in a fast-paced environment.

The role offers opportunities for leadership growth, on-the-job training, and a path to higher responsibilities within a high-volume, full-service restaurant known for a playful yet professional culture.