Shift Supervisor — Lead Ops & Guest Experience (Flexible Hours)

redrobin; Webster Groves (MO); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Flexible schedules

Food discount 50%

Family discount 25%

Referral bonuses

Additional compensation

Career growth opportunities

Job summary

Red Robin is hiring a Shift Supervisor to oversee mid and closing shifts, ensuring guest satisfaction and smooth daily operations. The role supports leadership growth and on-the-job training for management tasks.

Ideal candidates bring 1+ year of full-service restaurant experience, strong communication and people skills, and a commitment to cleanliness, quality, and profitable, welcoming service.

Qualifications

• Must be at least 21 years old.
• 1 year of full-service restaurant experience preferred.
• Strong standards in cleanliness, food quality and guest satisfaction.
• Able to supervise peers and mentor team members.

Responsibilities

• Supervise restaurant operations during mid and closing shifts.
• Uphold cleanliness, food quality and guest satisfaction standards.
• Coach and develop team members; contribute to profitability.

Skills

Leadership

Customer service

Communication

Conflict resolution

Analytical skills

Basic math

Team supervision

Education

High school diploma or equivalent

Some college preferred

Tools

Serv Safe Certification

Job description

Red Robin is hiring a Shift Supervisor to oversee mid and closing shifts, ensuring guest satisfaction and smooth daily operations. The role supports leadership growth and on-the-job training for management tasks.

Ideal candidates bring 1+ year of full-service restaurant experience, strong communication and people skills, and a commitment to cleanliness, quality, and profitable, welcoming service.