Evening Shift Leader – Guest Experience & Ops

redrobin; Iowa; On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Flexible work schedules

50% discount on Red Robin food

25% discount for your family

Referral bonuses

Additional compensation and benefits

Excellent growth opportunities

Job summary

Red Robin is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts under exempt management. You’ll train teammates, uphold standards, and act as a brand ambassador to ensure guest satisfaction and profitability.

You’ll need energy, leadership, and strong communication, with a preference for those with prior full-service restaurant experience. Excellent opportunities for growth and a supportive team await.

Qualifications

• Must be at least 21 years old
• 1 year full service restaurant experience preferred
• Record of maintaining high standards in cleanliness, sanitation, food quality, and guest satisfaction
• Supervise peers with business maturity
• Basic personal computer literacy

Responsibilities

• Supervise day-to-day restaurant operations during mid and closing shifts
• Ambassador of brand equity standards to ensure guest loyalty and profitability
• Lead and train team members, ensuring product quality and restaurant cleanliness
• Optimize profits while maintaining guest satisfaction and service quality

Skills

Leadership

Communication skills

Conflict resolution

Basic math

PC literacy

Education

High school diploma or equivalent

Some college preferred

Tools

Serv Safe Certified

Job description

Red Robin is seeking a Shift Supervisor to manage daily restaurant operations during mid and closing shifts under exempt management. You’ll train teammates, uphold standards, and act as a brand ambassador to ensure guest satisfaction and profitability.

You’ll need energy, leadership, and strong communication, with a preference for those with prior full-service restaurant experience. Excellent opportunities for growth and a supportive team await.