Shift Supervisor - Lead Customer Service at Travel Plaza

Applegreen Group; Point Pleasant Beach (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Paid Time Off

Flexible Schedules

Job summary

Applegreen USA Welcome Centers Central Services is hiring a Shift Supervisor to lead on-shift teams, ensure excellent customer service, and uphold brand standards and food safety guidelines. The role involves supervising daily tasks, training new hires, and maintaining cash handling procedures.

The ideal candidate has cash handling and customer service experience, plus prior leadership. This on-site position requires ability to stand, lift, and work a flexible schedule including weekends and

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures/checklists.
• Operate POS system and process payments following policies.

Skills

Cash handling

Customer service

Leadership

Tools

POS system

Job description

Applegreen USA Welcome Centers Central Services is hiring a Shift Supervisor to lead on-shift teams, ensure excellent customer service, and uphold brand standards and food safety guidelines. The role involves supervising daily tasks, training new hires, and maintaining cash handling procedures.

The ideal candidate has cash handling and customer service experience, plus prior leadership. This on-site position requires ability to stand, lift, and work a flexible schedule including weekends and