Shift Supervisor: Lead, Train & Serve at a Busy Travel Center

Applegreen Group; Medford Township (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Employee Referral Bonus

Job summary

Applegreen USA Welcome Centers Central Services is recruiting a Shift Supervisor to lead shifts and ensure exceptional customer service. You will oversee team members, train new hires, and uphold brand standards and food safety requirements.

Responsibilities include cash handling, POS operation, and maintaining product quality while supporting daily operations across the plaza. A friendly, proactive approach and reliability are essential for success in this role.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging with customers and resolving complaints.
• Complete opening, daily and closing procedures/checklists per company policies.
• Operate POS system, process payments, and follow all cash handling policies.
• Ensure proper food handling procedures including wrapping, labeling, dating, stocking, storing and temperature checks.
• Perform kitchen-related tasks such as prepping, thawing, cooking, packaging, wrapping and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain knowledge of plaza products and services.
• Assist in training new team members.
• Follow brand standards, food safety requirements, and all company policies.
• Inform plaza leadership of issues observed or experienced.
• Execute other tasks as assigned.

Skills

Cash handling

Customer service

Shift supervisor

Communication

Job description

Applegreen USA Welcome Centers Central Services is recruiting a Shift Supervisor to lead shifts and ensure exceptional customer service. You will oversee team members, train new hires, and uphold brand standards and food safety requirements.

Responsibilities include cash handling, POS operation, and maintaining product quality while supporting daily operations across the plaza. A friendly, proactive approach and reliability are essential for success in this role.