Shift Supervisor – Travel Plaza Team Leader

Applegreen Group; Bradley Beach (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Paid Time Off

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shifts, ensuring exceptional customer service and adherence to brand standards. You will supervise team members, train new staff, and maintain cash handling and POS procedures in a fast-paced plaza setting.

The role involves food safety compliance, cross-functional tasks, and availability for flexible scheduling, including nights, weekends, and holidays.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve customer complaints.
• Complete opening, daily and closing procedures/checklists.
• Operate POS system and process payments.
• Ensure proper food handling, labeling, dating, stocking, and temperature checks.
• Assist in training new team members and follow brand standards.
• Follow brand standards, food safety, and company policies.

Skills

Cash handling

Customer service

Leadership

Tools

POS system

Job description

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead shifts, ensuring exceptional customer service and adherence to brand standards. You will supervise team members, train new staff, and maintain cash handling and POS procedures in a fast-paced plaza setting.

The role involves food safety compliance, cross-functional tasks, and availability for flexible scheduling, including nights, weekends, and holidays.