Shift Supervisor - Lead Craft Coffee & Service

Starbucks Corp.; Charlotte (NC); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid parental leave

401(k) retirement plan

Tuition coverage

Job summary

Starbucks Corp. is seeking a shift supervisor in Charlotte, NC to lead a team, supervise daily store operations, and ensure customers receive high‑quality beverages and service. You will coach partners, manage tasks, and uphold safety, cash handling, and product standards.

The role emphasizes flexible hours, teamwork, and a commitment to creating a welcoming store environment for the community.

Qualifications

• Six (6) months of experience interacting with and fulfilling customer requests.
• Six (6) months of experience delegating tasks to other employees and coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Direct the work of others to ensure smooth shift operations.
• Prepare and coach the preparation of beverages and food to standard recipes or customized for customers.
• Adhere to store policies, cash handling, safety, and security procedures.

Skills

Customer service

Team leadership

Cash handling

Communication

Food & beverage prep

Flexibility

Job description

Starbucks Corp. is seeking a shift supervisor in Charlotte, NC to lead a team, supervise daily store operations, and ensure customers receive high‑quality beverages and service. You will coach partners, manage tasks, and uphold safety, cash handling, and product standards.

The role emphasizes flexible hours, teamwork, and a commitment to creating a welcoming store environment for the community.