Shift Supervisor: Craft Coffee Leader & Team Mentor

Starbucks Corp.; Charlotte (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Tuition Coverage

Paid Vacation

Job summary

Starbucks Corp. in Charlotte, NC is seeking a Shift Supervisor who leads with craft and heart to create a welcoming space for the community. You will oversee daily operations, uphold quality beverages and food, and support a high-performing team.

This role requires flexible hours, strong customer service, and the ability to delegate tasks while following store policies. Starbucks offers opportunities for growth and strong partner benefits.

Qualifications

• Six months' experience in a customer-facing role.
• Experience delegating tasks to others and coordinating teams.
• Ability to prepare beverages/food to standard recipes and adjust when needed.

Responsibilities

• Direct and coach team members to meet quality and service standards.
• Prepare beverages and food per recipe, including substitutions as requested.
• Oversee operations, cash handling, and store safety with consistency.
• Foster a welcoming, collaborative, and high-performing team environment.

Skills

Direct the work

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. in Charlotte, NC is seeking a Shift Supervisor who leads with craft and heart to create a welcoming space for the community. You will oversee daily operations, uphold quality beverages and food, and support a high-performing team.

This role requires flexible hours, strong customer service, and the ability to delegate tasks while following store policies. Starbucks offers opportunities for growth and strong partner benefits.