Shift Supervisor: Craft Coffee Lead & People Builder

Starbucks Corp.; Charlotte (NC); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Tuition Coverage

401(k) Plan

Paid Vacation

Parental Leave

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor in Charlotte, NC to lead daily operations, coach a team, and ensure the creation of a welcoming, high‑quality guest experience. You will manage staff, maintain standards for beverages and food, and support store safety and efficiency.

Ideal candidates bring 6+ months in customer-facing roles, strong communication, and the ability to delegate tasks effectively in a fast-paced environment.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two or more employees

Responsibilities

• Lead store team to ensure quality beverages and food
• Coach and delegate tasks to team members to maintain service flow
• Uphold store policies, safety, and security while delivering a welcoming guest experience

Skills

Leadership

Customer service

Communication

Teamwork

Problem solving

Time management

Job description

Starbucks Coffee Company is seeking a Shift Supervisor in Charlotte, NC to lead daily operations, coach a team, and ensure the creation of a welcoming, high‑quality guest experience. You will manage staff, maintain standards for beverages and food, and support store safety and efficiency.

Ideal candidates bring 6+ months in customer-facing roles, strong communication, and the ability to delegate tasks effectively in a fast-paced environment.