Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Charlotte (NC); On-site; USD 19,286,000 - 24,797,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

401(k) with employer match

Tuition coverage via Starbucks College

Parental leave

Job summary

Starbucks Corp. in Charlotte, NC invites an experienced Shift Supervisor to lead with craft and heart, ensuring every guest receives a warm, high-quality experience. You will guide partners in making drinks and food to standard recipes while upholding store safety and procedures.

This role emphasizes coaching, coordinating tasks, and maintaining attendance and punctuality. Benefits include comprehensive partner perks and opportunities for growth within a globally recognized brand.

Qualifications

• Six months in a role requiring customer interaction.
• Ability to coach food and beverage prep and recipe changes.
• Experience delegating tasks to two or more employees.
• Ability to direct the work of others.
• Knowledge of the retail environment.

Responsibilities

• Lead with craft and heart to create a welcoming space.
• Maintain attendance, punctuality and store policies.
• Prepare beverages/food to standard recipes.
• Coach and delegate tasks to the team.
• Ensure cash handling and store safety.

Skills

Direct team supervision

Customer service

Communication skills

Team collaboration

Adaptability

Job description

Starbucks Corp. in Charlotte, NC invites an experienced Shift Supervisor to lead with craft and heart, ensuring every guest receives a warm, high-quality experience. You will guide partners in making drinks and food to standard recipes while upholding store safety and procedures.

This role emphasizes coaching, coordinating tasks, and maintaining attendance and punctuality. Benefits include comprehensive partner perks and opportunities for growth within a globally recognized brand.