Shift Supervisor: Lead Coffee Craft & Guest Experience

Starbucks Corp.; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid vacation

401(k) with employer match

Tuition coverage via Starbucks College

Parental leave

Holiday pay

Job summary

Starbucks Coffee Company in Charlotte, NC seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation, coach teammates, and uphold safety and store policies to deliver exceptional guest experiences.

The role emphasizes strong communication, flexibility, and teamwork as you supervise daily operations and safeguard store standards.

Qualifications

• Six months of experience in a role with constant customer interaction.
• Coach the preparation of beverages/food to standard recipes or customize as needed.
• Delegate tasks to other employees and coordinate team work.
• Direct the work of others and learn quickly to adapt.
• Effective oral communication and strong retail knowledge.

Responsibilities

• Lead store operations and guest experience with craft and heart.
• Coach and develop team members to meet beverage standards.
• Ensure cash handling, safety, and security in the store.
• Uphold store policies and maintain a welcoming environment for customers.

Skills

Customer service

Team leadership

Communication

Interpersonal skills

Flexibility

Tools

POS system

Job description

Starbucks Coffee Company in Charlotte, NC seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will guide beverage and food preparation, coach teammates, and uphold safety and store policies to deliver exceptional guest experiences.

The role emphasizes strong communication, flexibility, and teamwork as you supervise daily operations and safeguard store standards.