Shift Supervisor: Lead Craft Coffee & Team

Starbucks Corp.; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k)

Tuition reimbursement

Paid vacation

Sick time

Parental leave

Stock program

Bonus opportunities

Job summary

Starbucks Coffee Company in Charlotte, NC is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and food. You will mentor teammates, maintain store standards, and support daily operations.

The role emphasizes teamwork, quick learning, and strong communication. Availability includes early mornings, evenings, weekends, and holidays, with opportunities for growth and comprehensive benefits.

Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers.
• Six months of experience interacting with customers and delegating tasks to others.
• Ability to direct the work of others, learn quickly and communicate effectively.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food products, cash handling, store safety and security.
• Delegate tasks to staff and coordinate the work of two or more employees.

Skills

Attendance

Flexible hours

Customer service

Communication

Team leadership

Retail knowledge

Interpersonal skills

Delegation

Adaptability

Job description

Starbucks Coffee Company in Charlotte, NC is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and food. You will mentor teammates, maintain store standards, and support daily operations.

The role emphasizes teamwork, quick learning, and strong communication. Availability includes early mornings, evenings, weekends, and holidays, with opportunities for growth and comprehensive benefits.