Shift Supervisor — Lead Coffee Team & Craft

Starbucks Corp.; Charlotte (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Tuition coverage

401(k) with match

Stock plan (Bean Stock)

Quarterly bonus

Paid vacation

Job summary

Starbucks Coffee Company in Charlotte, NC, is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and food.

You will coach team members, maintain store policies, manage cash handling and safety, and collaborate to meet customer needs. Flexibility to work varied shifts is required, with a focus on teamwork and compassionate service.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to coach food and beverage preparation to standard recipes.
• Ability to delegate tasks among team members.

Responsibilities

• Maintain regular attendance and punctuality.
• Provide quality beverages and food, cash handling, and store safety.
• Prepare and coach the preparation of beverages/food per standard recipes.
• Delegate tasks to other employees and coordinate activities of two or more staff.
• Lead with craft and heart to create a welcoming space for the community.

Skills

Customer service

Team leadership

Effective communication

Retail environment knowledge

Flexibility

Job description

Starbucks Coffee Company in Charlotte, NC, is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space and high-quality beverages and food.

You will coach team members, maintain store policies, manage cash handling and safety, and collaborate to meet customer needs. Flexibility to work varied shifts is required, with a focus on teamwork and compassionate service.