Shift Supervisor - Lead a Fast-Paced Team

MP Management #3, LLC; Lorain (OH); Presencial; USD 20.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition Assistance

Healthcare benefits

Employee discounts

Training and development

Descripción de la vacante

Marco’s Pizza in Lorain, OH is seeking a Shift Manager to oversee daily store operations, supervise crew members, and ensure an exceptional guest experience during each shift. You will lead by example in food preparation, service, and safety, while coaching staff, handling cash, and maintaining a clean, organized workplace.

This role rewards teamwork, accountability, and a strong guest‑first mindset. Join a fast-paced environment that emphasizes hospitality, quality, and community, with

Formación

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid driver’s license with a safe driving record.
• Ability to obtain and maintain any required food handler certifications.
• Strong communication, leadership, and interpersonal skills.
• Basic math and computer skills for cash handling and reporting.
• Ability to stand for extended periods (up to 10 hours per shift).
• Ability to lift and carry up to 50 lbs.

Responsabilidades

• Supervise and support store crew across all workstations during shifts to leads crew members and direct shift operations of the restaurant in the absence of the General Manager or Assistant manager including leading and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes.
• Perform all crew member tasks when needed, including makeline, cut table, oven monitoring, packaging, order accuracy, and guest service.
• Maintain a clean, safe, and organized store environment.
• Monitor product quality and take corrective action when needed.
• Coordinate with Drivers and the Manager to ensure efficient and timely deliveries.
• Manage cash handling procedures and balance registers accurately.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Provide coaching, feedback, and guidance to team members to build skills and improve performance.
• Assist with training new team members and setting clear expectations.
• Handle shift-related issues with professionalism and strong problem-solving skills.
• Communicate effectively with team members and guests to ensure smooth operations.
• Multitask and adapt in a fast‑paced environment while maintaining a focus on guest satisfaction to Multitask and adapt in a fast‑paced environment while ensuring excellent Guest experience and accurate, quality products consistent with company standards.

Conocimientos

Leadership

Customer service

Cash handling

Communication

Team training

Educación

High School Diploma

Herramientas

POS system

Descripción del empleo

Marco’s Pizza in Lorain, OH is seeking a Shift Manager to oversee daily store operations, supervise crew members, and ensure an exceptional guest experience during each shift. You will lead by example in food preparation, service, and safety, while coaching staff, handling cash, and maintaining a clean, organized workplace.

This role rewards teamwork, accountability, and a strong guest‑first mindset. Join a fast-paced environment that emphasizes hospitality, quality, and community, with