Shift Manager: Lead a Fast-Paced Team & Guest Experience

MP Management #3, LLC; North Ridgeville (OH); Hybrid; USD 20.000 - 22.000; Vollzeit

Benefits dieser Stelle

Career growth opportunities

Tuition assistance up to $5,250

Medical, Dental, Vision

Zusammenfassung

Marco’s Pizza in Ohio is seeking a Shift Manager to oversee daily store operations, support and guide team members, and ensure exceptional guest experiences during assigned shifts.

This role blends leadership with hands-on food preparation, cash handling, and adherence to food safety and workplace standards, while coaching staff to achieve excellence. You’ll work in a fast-paced environment and contribute to a fun, team-oriented culture. Prior retail or restaurant supervision is preferred.

Qualifikationen

• High School Diploma or equivalent.
• Must be at least 18 years of age.
• Valid driver’s license with a safe driving record.
• Ability to obtain and maintain any required food handler certifications.
• Strong communication, leadership, and interpersonal skills.
• Basic math and computer skills for cash handling and reporting.
• Ability to stand for extended periods (up to 10 hours per shift).
• Ability to lift and carry up to 50 lbs.

Aufgaben

• Supervise and support store crew across all workstations during shifts including leading and training employees and managing shift operations.
• Perform crew tasks when needed (makeline, cut table, oven monitoring, packaging, order accuracy, guest service).
• Maintain a clean, safe, and organized store environment.
• Monitor product quality and take corrective action when needed.
• Coordinate with Drivers and the Manager to ensure efficient and timely deliveries.
• Manage cash handling procedures and balance registers accurately.
• Ensure compliance with food safety, sanitation, and workplace safety standards.
• Provide coaching, feedback, and guidance to team members to build skills and improve performance.
• Assist with training new team members and setting clear expectations.
• Handle shift-related issues with professionalism and strong problem-solving skills.
• Communicate effectively with team members and guests to ensure smooth operations.
• Multitask and adapt in a fast-paced environment while maintaining a focus on guest satisfaction.

Kenntnisse

Strong communication

Leadership

Interpersonal skills

Cash handling

Ausbildung

High School Diploma or equivalent

Must be at least 18 years of age

Jobbeschreibung

Marco’s Pizza in Ohio is seeking a Shift Manager to oversee daily store operations, support and guide team members, and ensure exceptional guest experiences during assigned shifts.

This role blends leadership with hands-on food preparation, cash handling, and adherence to food safety and workplace standards, while coaching staff to achieve excellence. You’ll work in a fast-paced environment and contribute to a fun, team-oriented culture. Prior retail or restaurant supervision is preferred.