Shift Supervisor (Full-Time)

Autozone; Hazel Park (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Full-Time Shift Supervisor to lead and inspire a team in a dynamic retail environment. This role is essential for ensuring operational excellence and delivering exceptional customer service. You will assist in training employees, managing store operations, and maintaining high standards of safety and productivity. With a focus on team motivation and customer satisfaction, this position offers a unique opportunity to grow within a supportive company culture that values employee wellbeing and career advancement. Join a team where your contributions will make a significant impact!

Benefits

Competitive pay and paid time off

Medical, dental, and vision insurance

401(k) with Company match

Tuition reimbursement

Exclusive Discounts and Perks

Opportunities for career growth

Qualifications

• High School diploma or equivalent is required.
• ASE Certified preferred for automotive knowledge.
• Demonstrates high level of integrity and communication skills.

Responsibilities

• Assist Store Manager in supervising and training store personnel.
• Ensure compliance with company policies and loss prevention procedures.
• Address customer concerns and resolve them effectively.

Skills

Customer Service

Communication Skills

Decision Making

Integrity

Education

High School Diploma

ASE Certification

Job description

AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Shift Supervisors exceeds customer’s expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

• Assists Store Manager with supervising, training and developing store personnel
• Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts
• Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
• Delegates and ensures store merchandising tasks are completed in a timely manner
• Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
• Ensures all company policies, and loss prevention procedures are followed
• Utilizes ZNET to help customers locate merchandise or find suitable alternatives
• Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
• Monitors cash flow, inventory and security control
• Maintains sales productivity, store appearance and merchandising standards
• Conducts and reviews all opening and closing procedures
• Manages emergency situations and conduct proper emergency procedures
• Follows proper accident procedures
• Provides feedback regarding AutoZoner performance to the store manager
• Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
• Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
• Processes returns and effectively manages inventory
• Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
• Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
  

Position Requirements

• High School diploma or equivalent
• ASE Certified preferred
• Demonstrates high level of integrity
• Excellent communication and decision making skills
• Ability to drive customer service

Benefits at AutoZone

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.

Some of these benefits include:

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts and Perks, including AutoZone In-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Program for mental and physical health
• Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer atcareers.autozone.com

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources

Fair Chance Statement: An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.

Philadelphia Fair Chance poster:
https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.