Shift Supervisor - Flexible Schedules & Team Leader

Applegreen (US) Welcome Centers; South River (NJ); Sur place; USD 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Résumé du poste

Applegreen in New Jersey is looking for a Shift Supervisor to lead daily shift operations at our travel plaza. You will ensure team members deliver friendly service, follow brand standards and food safety requirements, and support training of new hires.

You will manage opening and closing procedures, handle POS transactions, maintain product quality, and assist leadership in resolving customer concerns. Flexibility for days, nights, weekends and holidays is required.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsabilités

• Lead the activities of team members on shift.
• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers) and appropriately resolve customer complaints.
• Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Assist in the training of new team members.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Inform plaza leadership of any observations, concerns, or problems that are witnessed or experienced.
• Execute a variety of other tasks as assigned.

Connaissances

Cash handling

Customer service

Leadership

Description du poste

Applegreen in New Jersey is looking for a Shift Supervisor to lead daily shift operations at our travel plaza. You will ensure team members deliver friendly service, follow brand standards and food safety requirements, and support training of new hires.

You will manage opening and closing procedures, handle POS transactions, maintain product quality, and assist leadership in resolving customer concerns. Flexibility for days, nights, weekends and holidays is required.