Shift Supervisor — Fast-Paced Retail & Food Service Leader

Applegreen-USA-Welcome-Centers-Central-Services; North Brunswick Township (NJ); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services in North Brunswick, NJ is seeking a reliable Shift Supervisor to lead daily operations at our travel plaza locations. You will ensure customers receive outstanding service, oversee cash handling, and enforce brand standards and food safety requirements.

You will train new team members, manage opening and closing procedures, and support cross-functional tasks to keep the plaza running smoothly.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Consistently provide friendly customer service and resolve customer complaints.
• Complete opening, daily and closing procedures/checklists.
• Operate POS system, process payments, and follow cash handling policies.
• Ensure proper food handling, labeling and storage.
• Perform kitchen tasks including prep, cooking, packaging and cleaning.
• Stock and sanitize workstation and equipment.
• Cross-sell and up-sell products.
• Maintain knowledge of plaza products and services.
• Assist in training new team members.
• Follow brand standards, safety requirements and company policies.
• Inform leadership of observations or problems.
• Execute other tasks as assigned.

Skills

Cash handling

Customer service

Shift leadership

Tools

POS system

Job description

Applegreen USA Welcome Centers Central Services in North Brunswick, NJ is seeking a reliable Shift Supervisor to lead daily operations at our travel plaza locations. You will ensure customers receive outstanding service, oversee cash handling, and enforce brand standards and food safety requirements.

You will train new team members, manage opening and closing procedures, and support cross-functional tasks to keep the plaza running smoothly.