Shift Supervisor: Elevate Guest Service & Ops

Harri; New Braunfels (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Harri is seeking a Shift Leader to support restaurant operations and leadership on a designated shift. You will guide hourly staff to maintain quality and guest satisfaction while assisting management with daily tasks and safety protocols.

The role requires restaurant experience, strong communication, and a willingness to train team members using company tools. Apply now for a hands-on leadership opportunity in a fast-paced environment.

Qualifications

• At least 6 months restaurant experience.
• Good customer service skills and ability to perceive and respond to guest needs.
• Strong written and oral communication abilities.
• Ability to read company instructions, orders on screen/receipts, and written materials.

Responsibilities

• Directs and supervises restaurant hourly team members on the assigned shift to ensure quality, efficiency, and guest service.
• Assists in planning and supervising completion of all tasks and ensures safety and sanitation procedures are followed.
• Provides training to hourly staff using company tools and resources.
• Assists in equipment and facility maintenance; informs General Manager of needed repairs.

Skills

Customer service

Written and verbal communication

Read instructions and receipts

Cash register operation and basic math

Shift/Team Leader training

Education

High school diploma or GED

Tools

Cash register

Job description

Harri is seeking a Shift Leader to support restaurant operations and leadership on a designated shift. You will guide hourly staff to maintain quality and guest satisfaction while assisting management with daily tasks and safety protocols.

The role requires restaurant experience, strong communication, and a willingness to train team members using company tools. Apply now for a hands-on leadership opportunity in a fast-paced environment.