Shift Leader: Elevate Service & Operations Excellence

Harri; Kyle (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Harri is seeking a Shift Leader to support the management team in achieving restaurant goals and sales targets. You will lead hourly staff on a shift, supervise task completion, and ensure safety and cleanliness standards are met.

You will train team members using company tools, coordinate with the General Manager on equipment needs, and handle administrative duties such as deposits and audits. A high school diploma and shift leader training are required.

Qualifications

• At least 6 months restaurant experience.
• Must have good customer service skills and be able to perceive and react to the needs of others.
• Must have good written and oral communication skills.
• Ability to read company instructions, orders on screen/receipts and written materials.
• Ability to operate cash register, basic mathematical skills.
• High school diploma or GED equivalent required.
• Must pass Shift/Team Leader training.

Responsibilities

• Directs and supervises restaurant hourly team members on assigned shift to ensure product quality, operational efficiency, and optimum guest service.
• Assists in planning and supervising completion of all job task assignments and ensures adherence with safety, food safety and sanitation procedures.
• Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation.
• Assist the management team in maintaining restaurant equipment and facility per company guidelines; contacts General Manager to inform about needed repairs to equipment in restaurant.
• Performs regular administrative tasks including: Register and safe audits, deposit of company funds, proper accounting of restaurant funds, reporting of all guest and employee accidents.
• Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications (alcohol, food safety, etc.).
• Recommend disciplinary action for hourly team members
• Monitors the interior/exterior cleanliness of the restaurant at all times and initiates clean-up as needed.
• Performs other related activities in accordance with policies and procedures as assigned by management.

Skills

Customer service

Communication skills

Cash handling

Mathematical skills

Team leadership

Education

High school diploma or GED

Shift/Team Leader training

Tools

Cash register

POS system

Job description

Harri is seeking a Shift Leader to support the management team in achieving restaurant goals and sales targets. You will lead hourly staff on a shift, supervise task completion, and ensure safety and cleanliness standards are met.

You will train team members using company tools, coordinate with the General Manager on equipment needs, and handle administrative duties such as deposits and audits. A high school diploma and shift leader training are required.