Shift Leader: Elevate Team Performance & Guest Experience

Harri; Temple (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Harri is seeking a Shift Leader to assist the management team in meeting restaurant goals and profit targets. You will supervise hourly staff on assigned shifts and model excellent guest service.

Responsibilities include training team members, ensuring safety and sanitation, handling deposits and cash audits, and coordinating with the General Manager for repairs and operations. Strong communication and basic math skills are required.

Qualifications

• At least 6 months restaurant experience.
• Must have excellent customer service and communication skills.
• Ability to read company instructions, orders on screen/receipts and written materials.
• Able to operate a cash register and perform basic math.

Responsibilities

• Directs and supervises restaurant hourly team members on the assigned shift.
• Assist in planning and supervising completion of all tasks and ensure safety and sanitation procedures.
• Utilize training tools to provide staff with operation training.
• Assist management in maintaining equipment and facility; inform GM of repairs.
• Perform administrative tasks: audits, deposits, cash handling, and incident reporting.
• Attend meetings and stay current with required certifications (alcohol, food safety).
• Recommend disciplinary action for hourly team members.
• Monitor cleanliness and initiate clean-up as needed.
• Perform other duties as assigned by management.

Skills

Supervisory experience

Customer service

Communication skills

Reading instructions

Cash register

Basic math

Education

High school diploma or GED

Job description

Harri is seeking a Shift Leader to assist the management team in meeting restaurant goals and profit targets. You will supervise hourly staff on assigned shifts and model excellent guest service.

Responsibilities include training team members, ensuring safety and sanitation, handling deposits and cash audits, and coordinating with the General Manager for repairs and operations. Strong communication and basic math skills are required.