Shift Leader: Drive Guest Experience & Team Growth

Harri; Iowa City (IA); On-site; USD 18,000 - 25,000; Full time

Job summary

Harri is seeking a Team Leader/Shift Supervisor to help manage daily restaurant operations and lead a motivated team. You will influence guest experiences, ensure food quality, and support profitability in a fast-paced setting.

The role emphasizes leadership development and a collaborative team environment, with emphasis on accountability and guest satisfaction. Candidates should be 18+ with transportation and be ready to grow into higher management roles.

Qualifications

• Must be 18+ years old with a valid driver’s license and reliable transportation.
• Ability to lead a team in a fast-paced restaurant environment.
• Commitment to delivering a top-notch guest experience.

Responsibilities

• As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest experience and the restaurant's success
• Support the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics, and profitability
• Effectively communicate goals, promotions, business updates, etc
• Provide a top-notch guest experience that includes friendly interactions, a clean restaurant, and hot & fresh meals
• Lead the overall positive and collaborative family environment

Skills

Team leadership

Communication

Customer service

Mentoring

Accountability

Job description

Harri is seeking a Team Leader/Shift Supervisor to help manage daily restaurant operations and lead a motivated team. You will influence guest experiences, ensure food quality, and support profitability in a fast-paced setting.

The role emphasizes leadership development and a collaborative team environment, with emphasis on accountability and guest satisfaction. Candidates should be 18+ with transportation and be ready to grow into higher management roles.