Shift Supervisor: Customer Service & Operations Lead

Applegreen Group; Berlin (NJ); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Earned wage access – pay on demand

Education assistance

Meal discount

Pet insurance

Paid time off

Job summary

Applegreen USA is hiring a Shift Supervisor to lead plaza teams, ensure top-notch customer service, and maintain brand standards on shift. You will train new team members, monitor cash handling, and support daily operations in a fast-paced travel plaza environment.

Join us to drive customer satisfaction, uphold food safety, and contribute to a smooth, high-performing operation across our Northeast and Midwest locations.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve customer concerns.
• Complete opening, daily and closing procedures and cash handling.
• Operate POS and process payments according to policies.
• Ensure proper food handling and safe preparation practices.

Job description

Applegreen USA is hiring a Shift Supervisor to lead plaza teams, ensure top-notch customer service, and maintain brand standards on shift. You will train new team members, monitor cash handling, and support daily operations in a fast-paced travel plaza environment.

Join us to drive customer satisfaction, uphold food safety, and contribute to a smooth, high-performing operation across our Northeast and Midwest locations.