Shift Supervisor: Lead Customer Service & Food Ops

Applegreen Travel Plazas; Bradley Beach (NJ); Vor Ort; USD 38.000 - 48.000; Vollzeit

Benefits dieser Stelle

Flexible Schedules

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Zusammenfassung

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead on-shift teams across our travel plazas. You’ll ensure top-notch customer service, enforce brand standards, and oversee daily operations including cash handling and safety compliance.

You’ll train new team members, manage opening/closing procedures, and support cross-selling efforts while maintaining clean, stocked, and compliant workstations in a fast-paced environment.

Qualifikationen

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Aufgaben

• Lead the activities of team members on shift.
• Consistently provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures/checklists.
• Operate POS system and process payments following policies.
• Ensure food handling and safety procedures are followed.
• Train new team members and support brand standards.

Kenntnisse

Cash handling

Customer service

Leadership

Tools

POS system

Jobbeschreibung

Applegreen USA Welcome Centers Central Services is seeking a Shift Supervisor to lead on-shift teams across our travel plazas. You’ll ensure top-notch customer service, enforce brand standards, and oversee daily operations including cash handling and safety compliance.

You’ll train new team members, manage opening/closing procedures, and support cross-selling efforts while maintaining clean, stocked, and compliant workstations in a fast-paced environment.