Shift Supervisor: Customer Experience & Store Ops

Walgreens; Lebanon (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Lebanon, Missouri is seeking a capable team member to help run daily store operations while delivering an exceptional customer experience. You will open and close the store without management, handle cash, assist with vendor deliveries, and support merchandising and pricing tasks to ensure smooth operations.

The role emphasizes strong English communication, reliability, and the ability to work across departments to maintain accuracy in inventory and service standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles cash/start-up tasks.
• Completes returns, refunds, and cash drops; provides change at registers.
• Delivers a distinctive and delightful customer experience across the store.
• Engages customers, answers questions, and resolves issues to ensure satisfaction.
• Maintains store systems and equipment and supports backroom operations and vendor deliveries.
• Monitors pricing, signage, and compliance with local regulations by the team.
• Performs basic bookkeeping tasks and assists with inventory accuracy and merchandising.

Skills

Leadership

Cash handling

Customer service

Store operations

English fluency

Education

PTCB certification or pharmacy license

Tools

Store systems

Cash registers

Pricing/signage

Inventory accuracy

Job description

Walgreens in Lebanon, Missouri is seeking a capable team member to help run daily store operations while delivering an exceptional customer experience. You will open and close the store without management, handle cash, assist with vendor deliveries, and support merchandising and pricing tasks to ensure smooth operations.

The role emphasizes strong English communication, reliability, and the ability to work across departments to maintain accuracy in inventory and service standards.