Shift Lead: Customer Experience & Store Ops

Walgreens; Hollister (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Hollister, MO is seeking a dedicated team member to open and close the store when management is unavailable, manage cash and ensure the floor and stock room are ready for the business day. You will assist with deliveries and vendor interactions as needed.

The role emphasizes outstanding customer service, teamwork, and accurate inventory control, with focus on safety, pricing accuracy, and compliance with store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handling cash and ensuring floor readiness.
• Assist with cash handling, registers, and daily reconciliations.
• Maintain inventory accuracy and assist with backroom operations.
• Provide customer assistance and resolve issues to ensure a positive experience.
• Ensure compliance with policies and safety regulations.

Skills

Leadership

Customer service

Cash handling

Inventory management

Store operations

Training

Communication

Education

PTCB certification or pharmacy license

Job description

Walgreens in Hollister, MO is seeking a dedicated team member to open and close the store when management is unavailable, manage cash and ensure the floor and stock room are ready for the business day. You will assist with deliveries and vendor interactions as needed.

The role emphasizes outstanding customer service, teamwork, and accurate inventory control, with focus on safety, pricing accuracy, and compliance with store policies.