Shift Lead: Store Ops & Customer Experience

Walgreens; Ferguson (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to support store operations in Ferguson, MO. This role includes opening/closing the store, handling cash, and ensuring shelves and back stock are prepared for business hours.

You will engage customers, resolve issues, and model Walgreens service standards to deliver a helpful, friendly shopping experience. The position emphasizes teamwork, accuracy in pricing and inventory, and compliance with policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for business.
• Completes product returns, refunds, and accurate cash handling at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, resolves issues, and answers questions to ensure a positive experience.

Skills

Leadership

Customer service

Retail

Job description

Walgreens is seeking a capable team member to support store operations in Ferguson, MO. This role includes opening/closing the store, handling cash, and ensuring shelves and back stock are prepared for business hours.

You will engage customers, resolve issues, and model Walgreens service standards to deliver a helpful, friendly shopping experience. The position emphasizes teamwork, accuracy in pricing and inventory, and compliance with policies.