Shift Lead: Customer Experience & Store Ops

Walgreens; St. Louis (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Missouri seeks a retail professional to support store operations and leadership duties. You will open/close the store, manage cash handling, and ensure the sales floor and back stock are ready for business.

You will also assist customers, process returns, refunds, and help maintain accurate pricing and inventory. The role emphasizes delivering a distinctive customer experience and working with the team to greet customers, answer questions, and proactively assist shoppers throughout

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Represents Walgreens service traits and proactively assists customers.

Skills

Leadership experience

Education

PTCB certification or pharmacy license

Job description

Walgreens in Missouri seeks a retail professional to support store operations and leadership duties. You will open/close the store, manage cash handling, and ensure the sales floor and back stock are ready for business.

You will also assist customers, process returns, refunds, and help maintain accurate pricing and inventory. The role emphasizes delivering a distinctive customer experience and working with the team to greet customers, answer questions, and proactively assist shoppers throughout