Store Lead — Customer Experience & Operations

Walgreens; Saint Joseph (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Saint Joseph, MO, is seeking a capable team member to support store operations and guest experience. This role opens and closes the store in the absence of management, processes cash handling, and ensures floor and stock room readiness each business day.

You will engage customers, resolve issues, assist with inventory, pricing, and backroom logistics, and help with vendor deliveries. The position emphasizes leadership, reliable service, and adherence to company policies.

Qualifications

• At least one year of leadership, key holder or supervisory experience.
• Fluent in reading, writing and speaking English.
• Willing to obtain PTCB certification or a state-required pharmacy license.

Responsibilities

• Open and close the store in the absence of management, including cash handling and preparing daily systems.
• Handle product returns, refunds, cash drops, and price verifications.
• Deliver a distinctive customer experience and assist customers on the floor.
• Assist with vendor deliveries and back-room operations.
• Maintain store cleanliness, inventory accuracy, and compliance with policies.

Skills

Customer service

Leadership

Retail operations

English proficiency

Education

PTCB certification

Pharmacy license

Tools

POS system

Cash handling

Job description

Walgreens in Saint Joseph, MO, is seeking a capable team member to support store operations and guest experience. This role opens and closes the store in the absence of management, processes cash handling, and ensures floor and stock room readiness each business day.

You will engage customers, resolve issues, assist with inventory, pricing, and backroom logistics, and help with vendor deliveries. The position emphasizes leadership, reliable service, and adherence to company policies.