Shift Supervisor: Store Ops & Customer Experience

Walgreens; East Amherst (NY); On-site; USD 18,000 - 29,000; Full time

Job summary

Walgreens is seeking a reliable team member to open and close the store in the absence of management, handle cash and transactions, and ensure the floor and stock room are ready for the business day. You will also assist with vendor deliveries and maintain store systems.

The role emphasizes delivering a friendly customer experience, accurate sales recording, inventory control, and collaboration with the team to meet daily store goals.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure readiness for business day.
• Handle product returns, refunds, cash drops, and provide change at registers.
• Provide a distinctive and delightful customer experience.
• Assist with inventory, pricing, and displays to support store operations.
• Communicate tasks to team members and relay issues to management.

Skills

Leadership

Customer service

Store systems

Tools

Store systems

Job description

Walgreens is seeking a reliable team member to open and close the store in the absence of management, handle cash and transactions, and ensure the floor and stock room are ready for the business day. You will also assist with vendor deliveries and maintain store systems.

The role emphasizes delivering a friendly customer experience, accurate sales recording, inventory control, and collaboration with the team to meet daily store goals.