Shift Lead: Store Operations & Customer Experience

Walgreens; Fenton (MO); On-site; USD 48,712,000 - 57,308,000; Full time

Job summary

Walgreens in Missouri is seeking a Store Leader responsible for opening and closing the store in the absence of management, handling cash and POS duties, and ensuring store readiness for the business day in both floor and back room areas.

The role emphasizes delivering a distinctive customer experience, engaging customers, resolving questions, and upholding store standards. Candidates should have at least one year of leadership or supervisory experience and be fluent in English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services.
• Maintains store standards, inventory accuracy, pricing and displays, and supports backroom organization.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Missouri is seeking a Store Leader responsible for opening and closing the store in the absence of management, handling cash and POS duties, and ensuring store readiness for the business day in both floor and back room areas.

The role emphasizes delivering a distinctive customer experience, engaging customers, resolving questions, and upholding store standards. Candidates should have at least one year of leadership or supervisory experience and be fluent in English.