Shift Supervisor: Craft Coffee & Hospitality Leader

Blue Bottle Coffee Inc; New York (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) plan

Paid time off

Job summary

Blue Bottle Coffee Inc. is seeking a Shift Supervisor to lead cafe operations, uphold stringent standards, and drive hospitality excellence. You will guide a high-performing team, manage daily tasks, and ensure consistent beverage and food quality.

The role emphasizes staff training, adherence to safety protocols, cash handling, and delivering a superior guest experience in a fast-paced cafe environment.

Qualifications

• Leadership experience or supervising a team in a fast paced cafe environment.
• Strong communication and people-management skills.
• Ability to train and onboard new staff effectively.
• Excellent guest service mindset and problem-solving abilities.

Responsibilities

• Lead cafe operations and ensure hospitality standards are met.
• Oversee service flow, safety, cleanliness, quality, and efficiency.
• Manage inventory, ordering, and receiving tasks.
• Supervise staff scheduling, breaks, and on-duty leadership.
• Guide team through new menu items and operational procedures.
• Address guest concerns promptly and professionally.
• Uphold Blue Bottle standards for beverage and food preparation.

Skills

Team leadership

Communication

Training

Guest service

Education

Blue Bottle Academy Barista training

Job description

Blue Bottle Coffee Inc. is seeking a Shift Supervisor to lead cafe operations, uphold stringent standards, and drive hospitality excellence. You will guide a high-performing team, manage daily tasks, and ensure consistent beverage and food quality.

The role emphasizes staff training, adherence to safety protocols, cash handling, and delivering a superior guest experience in a fast-paced cafe environment.