Shift Supervisor

Village Inn Walker Group; South Jordan (UT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Job summary

Village Inn Walker Group in South Jordan, Utah, is seeking a proactive Floor Supervisor. In this role, you will manage daily operations during designated shifts, lead staff, and ensure exceptional guest service. You will oversee staff performance and operational efficiency while complying with health and safety regulations.

Candidates should have supervisory experience within the food and beverage industry, alongside strong customer service and leadership skills. Flexible availability is essential for nights, weekends, and holidays.

Qualifications

• Previous supervisory experience in the food and beverage industry.
• Demonstrated leadership abilities and strong team motivation skills.
• Excellent customer service and communication skills.

Responsibilities

• Oversee smooth operation during shifts.
• Direct staff activities and manage performance.
• Address customer service issues promptly.
• Enforce adherence to sanitation and safety regulations.
• Manage cash operations and prepare reports on shift activities.

Skills

Supervisory experience

Customer service skills

Leadership abilities

Problem-solving skills

Cash handling proficiency

Job description

Benefits:

• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview

We are seeking a proactive Floor Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.

Key Responsibilities

• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
• Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
• Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
• Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
• Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.

Qualifications

• Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
• Demonstrated leadership abilities with strong team motivation and management skills.
• Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
• Knowledge of health and safety practices and food service regulations.
• Flexible availability, able to work nights, weekends, and holidays as needed.
• Proficiency in cash handling and using Point of Sale (POS) systems.
• Physical stamina for a full shift of standing, walking, and lifting moderate weights.
• Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
• Positive attitude, capable of working well under pressure and with a diverse team.