Shift Supervisor

Village Inn Walker Group; Murray (UT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Village Inn Walker Group in Murray, Utah is seeking a proactive Floor Supervisor to manage daily operations during shifts. The ideal candidate will oversee staff, ensure operational efficiency, and maintain a high level of guest service.

Qualifications include supervisory experience in a fast-paced food and beverage environment, strong leadership skills, and excellent customer service abilities. Flexibility to work various shifts is necessary. Join us for a fulfilling career where opportunities for advancement and competitive benefits await!

Qualifications

• Previous supervisory experience in the food and beverage industry.
• Strong team motivation and management skills.
• Excellent customer service and communication skills.
• Knowledge of health and safety practices and food service regulations.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Oversee smooth operation during shifts.
• Direct staff activities and manage performance.
• Address customer service issues promptly.
• Enforce adherence to sanitation and safety regulations.
• Manage cash operations and prepare reports.

Skills

Supervisory experience in food and beverage

Customer service skills

Leadership abilities

Knowledge of health and safety practices

Proficiency in cash handling and POS systems

Job description

Benefits

• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

Position Overview

We are seeking a proactive Floor Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service.

Key Responsibilities

• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly.
• Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction.
• Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards.
• Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance.
• Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.

Qualifications

• Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment.
• Demonstrated leadership abilities with strong team motivation and management skills.
• Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards.
• Knowledge of health and safety practices and food service regulations.
• Flexible availability, able to work nights, weekends, and holidays as needed.
• Proficiency in cash handling and using Point of Sale (POS) systems.
• Physical stamina for a full shift of standing, walking, and lifting moderate weights.
• Effective problem-solving skills, able to make quick decisions and adapt to changing situations.
• Positive attitude, capable of working well under pressure and with a diverse team.